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Custom Development & External Support

Custom software development in Bilbao

Software development

Custom software development

Custom software agency based in Bilbao, Bizkaia. Internal applications, digital products, integrations, AI agents, web development, and mobile applications for businesses across the Basque Country and Spain.

Development team collaborating in a modern workspace
Complete product

Tailor-made solutions

Custom applications tailored to your processes and existing systems.

Consultants working alongside an internal team
Talent on demand

Technical support & collaboration

Flexible technical support to accelerate deliveries and cover peak needs.

Graphic representation of artificial intelligence
Applied innovation

AI agents & integrations

AI agents that automate tasks and integrate with your tools.

Web designer working on a corporate site layout
Digital presence

Web development

Custom websites optimized for conversion, SEO, and user experience.

Developer designing a mobile application on a device
Mobile apps

Mobile application design & development

Complete mobile applications from design to store launch.

How we work

Agile methodology, direct communication, measurable results

We adapt to your pace and structure so development flows without friction. We focus on early deliveries and continuous improvements so you get real outcomes from the first sprint.

Short, functional sprints

From the first cycle we deliver a working demo. That lets you validate progress, adjust priorities, and stay in full control of the project.

Total transparency

All communication is direct, no middle layers: we speak about code, goals, and results. We document every step so knowledge remains with your team.

True flexibility

We fit into your flow—Scrum, Kanban, or a custom setup. We adjust schedules and tools to work as a natural extension of your organisation.

Commitment to milestones

We jump in wherever needed—whether a single module or the entire product—to help you meet critical deadlines without sacrificing quality.

Visible results from the first sprint

We deliver pieces ready to show leadership, keep technical conversations without intermediaries, and leave documentation your team can reuse.

  • Working demo and risk checklist every sprint
  • Priorities negotiated directly with technical leads
  • Impact metrics and actionable backlog at the end of each cycle
Recognition

Best startup Impulsa Bilbao 2025

Our SareLogic team was awarded Best Entrepreneurial Project at the Demo Day Impulsa Startup 2025 organised by CĂĄmarabilbao.

This recognition showcases our commitment to innovation and highlights the scalability, impact, and technological proposal of the Doctolingo project.

With this award we reinforce our vision of building technology solutions that generate real impact and increase our clients' trust in the quality we deliver.

We are currently advancing Doctolingo as an application for medical students who want to learn gamified, hands-on, and with cutting-edge technology.

Ministerio de Asuntos Económicos y Transformación Digital del Gobierno de España
España Digital 2026
Plan de RecuperaciĂłn, TransformaciĂłn y Resiliencia
Fondos NextGenerationEU

Frequently asked questions

Common questions about custom software, automation, and integrations

Before writing a single line of code, we make sure we fully understand the goal and how it will be used. This helps us avoid building “just to build” and focus on a solution that is actually adopted and improves operations.

I’m not completely sure what the problem is
 (or I just have an idea). Can you help me shape it?

Yes—and it’s very common. Sometimes you come with an operational pain (“this is costing us hours”), and other times with an idea (“I want a mobile app / a platform / a portal”). In both cases, we run a short discovery phase to bring order:

  • What the real objective is
  • Who will use it
  • What “success” would look like
  • What the minimum that needs to exist to get started is

From there, we propose the most sensible path: adjust the process, integrate what you already have, or build a custom MVP and validate it as early as possible.

Do I always need custom software, or is it sometimes better to use an existing tool?

Custom is not always worth it. If a standard tool solves the case well and doesn’t introduce friction, we’ll tell you.

  • Custom software is worth it when existing tools don’t fit the way you work
  • They force constant “workarounds”
  • You need integration with your systems to avoid double entry and errors
What exactly is an MVP, and when would I have something usable?

An MVP is the first version you can truly use in real operations and that delivers value, even if it doesn’t have “everything.”

  • We design it to start working in operations as early as possible
  • To collect real feedback and decide with data what gets built next
  • Short iterations: we deliver, you test, and we adjust—no surprises at the end
Can you connect it to my ERP, CRM, Excel, or internal systems?

Yes. That’s often where a big part of the ROI comes from: removing manual tasks and the typical copy/paste.

  • We integrate via API when available
  • If not, we look for secure alternatives (import/export, controlled synchronizations, connectors, etc.)

The priority is that it fits your ecosystem and doesn’t create extra work.

Once it’s ready, do you stay on for maintenance, or is that separate?

It depends on what you prefer: we can stay on as your support and evolution team, or hand it over ready for internal ownership.

  • Most commonly, we agree on a simple plan (hour packs/bank or a monthly retainer)
  • Incidents, small improvements, and ongoing guidance
  • And if you don’t need anything during a period, we adjust it

The goal is coverage without tying you to something you’re not using.

Contact

Let's talk about your goals

Fill in the form and we'll schedule a call to understand your context and propose a clear plan—no strings attached.

Bright room ready for a meeting

Availability

We reserve limited slots per quarter

We start each project at least two weeks in advance to assign the right team from day one. You can book a call or email us at info@sarelogic.com and we'll reply within 24 business hours.

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